I’m used to going to conferences where the exhibitors are technology and service providers, and the attendees are insurers. This week, however, I am at the 2013 RIMS Annual Conference & Exhibition in Los Angeles, where I’m getting a glimpse into the world of risk management, and many of the exhibitors are insurers. It’s not my first time at RIMS, but I always find it interesting to see what insurers’ customers need.

From what I’ve seen here, intellectual, intangible and other non-standard property coverage are top of mind. But more than that, they need service and maybe even a partner.

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