The concept of streamlining health care operations—and thus health insurance processes—by standardizing electronic medical records is certainly not a new one, but after at least a decade of talking about it, we seem nowhere near a viable solution.

A recent report, “The Truth about HIPAA-HITECH and Data Backup,” on the datamountain.com website notes that 50% to 80% of electronic health record (EHR) projects fail. “We like to refer to an EMR or EHR implementation as the “Mother of all Wicked Problems,” says Bob Chaput, author of the report. 

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