Those who introduce new concepts are not necessarily still around to see their ideas fully accepted into the marketplace. Remember way back when dot-com companies were springing up all over the place and telling you to “Transform your business model or cease to exist”? Most organizations scoffed at this admonition and continued going about their business, successfully.

Yes, it was the dot-com companies that ceased to exist. However, the concept of using the Internet to improve our business models continues to evolve to this day. Is every financial services organization there yet? Not by a long shot. Do they recognize the need to get there? You bet!

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