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Despite early trepidation by the industry around putting core systems in the cloud, 85% of insurers who have launched SaaS-based core applications say it’s been a net positive. That’s according to the “Cloud/SaaS in Insurance Core Applications” research released this week by insurance technology analyst firm Novarica. Report authors Chuck Ruzicka and Tom Benton outline a 10-point checklist to ensure that if your insurance company goes down this path, you enjoy success as well.
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Evaluate the current capabilities of your IT infrastructure and application portfolio.
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Develop a roadmap with priorities for SaaS/cloud deployment.
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Establish clear governance that considers key stakeholders for cloud deployments.
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Develop metrics for vendor performance and for measuring success in meeting cost and other deployment goals.
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Adopt vendor management practices to monitor SLA performance and define responsibilities.
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Provide active project management to keep implementation on time and on budget.
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Plan for ongoing support, acquiring or training resources for the necessary skills, and address skills gaps.
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Regularly evaluate vendor performance and goals/metrics to ensure they are being met.
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Audit compliance with security and other standards and practices and privacy policies.
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Ask vendors to provide specific data and experience with cloud-to-cloud integration and performance.