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Beth Montgomery, VP, Corporate Relations, IIABA; Maryanne Gallagher, EVP, COO of Cover-All Technologies; Jennifer Arrogante, VP of IT, Tower Group Companies

Attendees listened to the agent and broker panelists' comments during the
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Pat Speer, INN; Cyndy Smith, VP, Dir. of Technology, Haylor Freyer, & Coon; Louise Canter, SVP, Communications & Strategic Planning, USI Insurance

Speer moderated an informal session in which an agent representing IT and a broker with a business background shared their unique perspectives on how communications and IT play forward to developing mutually beneficial relationships with carriers.
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Diana Stein, FLRP Management Associate, Nationwide

As a member of Nationwide's
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Cathy Ellwood, Principal, Ellwood Enterprises

During this interactive session, Ellwood provided information on how to develop a personal
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Leslie Holden-Mikesell, VP, Professional Services, ISCS

Holden-Mikesell discussed how emerging agile leadership models can level the competitive playing field for insurers.
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The Women in Insurance Leadership Forum at the National Harbor in Maryland on September 18th, 2011.
John Harrington

Judith Davis, EVP and Chief Legal Officer, BCBSSC and Meaghan Kenagy, Marketing Manager, OneShield

During a workshop, Kenagy shares insights into linking business and IT, to the appreciation of Davis.
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Jean Sullivan, Director, Pitney Bowes Business Insight

Sullivan provided attendees with tips on how to use technology and tools to improve the customer experience.
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The Women in Insurance Leadership Forum at the National Harbor in Maryland on September 18th, 2011.
John Harrington

Christine Uzzell, AVP of IT, United Educators and Mary Ellen Freyermuth, Dir. of MIS at Catholic Mutual Group

Uzzell and Freyermuth discuss one of the sessions during a networking break.
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Jennifer Overhulse, Principal, St. Nick Media Services

Overhulse enlightened attendees with information on the profound effects social media is having on the marketing efforts of several insurers.
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The Women in Insurance Leadership Forum at the National Harbor in Maryland on September 18th, 2011.
John Harrington

Carrie Burns, Editor, INN

Burns, moderator of the
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The Women in Insurance Leadership Forum at the National Harbor in Maryland on September 18th, 2011.
John Harrington

Tricia Mackechnie, SVP and CIO, The Hartford; Janice Abraham, CEO, United Educators; and Judith Davis, EVP, Chief Legal Officer, BCBSSC

During the
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The Women in Insurance Leadership Forum at the National Harbor in Maryland on September 18th, 2011.
John Harrington

Pat Speer, Editor-in-Chief, INN

Speer shared results of the 2011 Women in Insurance Leadership Insight report, which focused on the issues, challenges and future goals facing female insurance industry professionals.
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The Women in Insurance Leadership Forum at the National Harbor in Maryland on September 18th, 2011.
John Harrington

Rachel Downing, Dir., MetLife Auto & Home

Downing shared feedback from her table's workshop during the
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Kimberly Harris-Ferrante, VP and Distinguished Analyst, Gartner

Harris-Ferrante told attendees that the average personal lines property and casualty consumer is evolving—and so are their requirements.
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The Women in Insurance Leadership Forum at the National Harbor in Maryland on September 18th, 2011.
John Harrington

Becky Chamberlain, Mgr., SOA Solutions, Nationwide

Chamberlain asks a question during the