Slideshow Celent Innovation & Insight Day Photo Recap

  • March 08 2013, 11:27am EST
20 Images Total

Hundreds of insurers, vendors and experts traveled to Boston to attend the day of awards and insights.

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Craig Weber, Celent CEO, kicked off the day with opening remarks, discussing the industry's progress in the last year and what insurers need to be focusing on now that innovation has become a more widespread business goal.

Weber outlining where insurers typically land on Celent's Innovation Management Model.

Torus Insurance CIO Justin Manley watches Weber in the morning session before taking part in the afternoon executive panel, where he would talk about the importance of urgency, saying, "I do not have three-year projects. I don’t have anything over a year. If you’re going to take three years to get something done, you’re probably going to miss the target; not because you did something wrong, but because the target moved.” For a full recap of the panel, click here.

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The day's keynote speaker was Jeanne Ross, director and principal research scientist, MIT Sloan Center for Information Systems Research.

Ross fielded several questions from the audience, including Genworth CIO Ronan Hanrahan.

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Celent's Karen Monks rounded out the morning sessions by detailing the successes and challenges overcome by each of this year's 18 Model Insurer Award Winners.

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Jewelers Mutual was one of the many honorees—accepting the award from Celent's Mike Fitzgerald (middle) was CIO Joel Matthies (left) and Director of Application Services Jared Ashland (right), both of whom were interviewed by INN for a case study of the award-winning project. Read the story here.

This year's Model Insurer of the Year was XL Group. Accepting the award was the company's SVP and COO of XL Insurance Claims, Michel Finschi.

Finschi also addressed the crowd, explaining how the XL plans on continuing to improve its new, global claims platform.

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Craig Beattie introduced and kicked off the afternoon expert panel, titled "Where to Next? And How Do I Get There?"

The expert panel consisted of Celent Analysts Fitzgerald, Beattie and Chuck Johnston (from left to right).

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Celent Analyst Donald Light moderated the afternoon executive panel, which discussed IT/business alignment, IT best practices and how to achieve ongoing innovation within the enterprise.

Bonnie Wasgatt, VP, Jackson National Life Insurance Company, as well as XL's Finschi and Torus' Manley, took part in the executive panel, where she said of IT/business alignment, “From a business operations perspective, I think it’s impossible to over-communicate. The company is moving very quickly, knowing the best way to communicate is key,”