The companies that made the most news this year on Insurance Networking News included Google, USAA and Progressive. Check out this year's most-read stories.
1. USAA and Google: Teaming Up to Beat Insurance Disruption
In this exclusive interview, USAAs Jon-Michael Kowall, AVP for P&C Innovation, discusses working with Google Compare to change how insurance is bought online. Click here to read.
2. Progressive CIO: Big Data's a Big Deal
CIO Ray Voelker says Progressive's IT and business strategy are 'indistinguishable,' discusses how the insurers big data strategy stands out, and the possibility of Google, Apple and Microsoft entering the auto insurance market. Click here to read.
3. How Google Plans to Win Insurers Trust
Carriers are polarized by the new Google Compare for auto insurance aggregator but the search giant is hoping key partnerships will help it gain credibility. Click here to read.
4. Progressive Loses Appeal in Telematics Patent Suit to Liberty Mutual
At issue was the validity of five Progressive patents related to online customer experience, insurance telematics and driving scores that support Progressives Snapshot program. Click here to read.
5. The Google Factor: Why Online Insurance Aggregators are Hot
Insurers have strived to keep pace with consumer technologies and ever more-sophisticated expectations around the customer experience, and now carriers like USAA are banding together with Google Compare and other insurance aggregation sites to offer consumers a new way to shop for and purchase auto insurance. Click here to read.
6. How Erie Insurance Put Google Glass to Work on Claims
Erie IT analysts piloted a program to give Google Glass to claims adjusters, and could end up as the insurance flag bearers for the technology. Click here to read.
7. The Underwriting Dilemma
New systems that feed underwriters vast quantities of data are proliferating, but some insurers wonder if the deluge really helps. Click here to read.
8. How Big Data Helps MetLife and Lincoln Financial Sell Insurance Faster
Big data helps insurers shorten the policy application process, improving the customer experience. Click here to read.