Portals
Portals both for the insured and distributors -- are a priority for all lines of business. Sixty-four percent of life insurers were planning some sort of upgrade for customer portals, and 44% were planning producer portal upgrades. On the P&C side, 48% of personal lines carriers were working on portals for policyholders, and 43% of commercial lines carriers have allocated budget resources for their agent portals.
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