Subject Root Tag

Manulife and IBM Canada Enter Into 7-Year Services Agreement

As a result of consumers' growing customer service expectations, insurers need analytics to better understand their needs, says global survey.

Many drivers know the dangers, but continue distracted driving behaviors.

Outsourcing Market Data: Financial Services Not Biting

Towers Watson survey finds insurers willing to be aggressive in their investment strategies.

Survey finds banking, financial services and insurance the top industry group requesting services, cited by 82 percent of service providers.

WellPoint Near Agreement on Large Breach Class Action Suit

Life insurers in particular will be vulnerable to effects of potential downgrade of U.S. credit rating, notes A.M. Best.

Questions Plague State Health Exchange Program

Deciding where to cut the budget is never easy, but insurers that focus on department metrics, communication with stakeholders, and a thorough review of work performed will be at an advantage.

With new collection points, insurers are struggling to achieve accurate contact data; survey reveals median percentage of inaccurate data in an organization’s existing database was 35 percent.

Vertafore Buys StoneRiver FSC

PayPal to Launch Mobile Payments By Summer

Insurer unveils rate, quote and bind functionality for agents via iPads and iPhones.

Health insurer Aetna will double the size of its business of administering consumer health care accounts with a $202 million acquisition of PayFlex Holdings Inc.

Marsh will consolidate efforts of more than 1,350 dedicated claims colleagues located around the world.

Navigant Acquires Ignited Discovery

Aon Acquires Ward Financial Group and Westfield Financial Corp.

Despite being a top priority of the insurance industry for many years, legacy modernization efforts can seem almost Sisyphean in nature.

The user experience is changing for the better, in both subtle and dramatic ways.