Compliance

Las Vegas - Recognizing the growing role of enterprise systems in assisting companies to meet the increasing challenges of corporate compliance and risk management, SAP AG is acquiring Virsa Systems Inc., a privately-held supplier of cross-enterprise compliance solutions. The announcement was made at Simplify, the 2006 Virsa Customer Conference, being held in Las Vegas.Founded in 1996, Virsa has more than 300 enterprise customers, many of which are global 1000 companies, across all major vertical market segments. SAP stated that the transaction with Virsa is continuing evidence of its strategy to use "fill-in" acquisitions to add to its broad solution offering by gaining specific technologies and capabilities that meet the needs of its customers, within industries or across industries, while maintaining its successful organic growth track record. Terms of the all-cash transaction were not disclosed.

Gilsbar Inc. has had a detailed disaster recovery and business continuity plan in place since 1996. The New Orleans-based third-party administrator, which handles claims for about 150,000 members, employs a certified disaster recovery specialist. And, the company's executives and technical staff go through tabletop disaster recovery scenarios at least twice a year.Like many other insurance companies, Gilsbar is prepared for catastrophes. However, when Hurricane Katrina hit last year, insurance executives were caught by surprise and had to act on their feet and respond to a bevy of unexpected circumstances.

The "whys" of data access management are as far-reaching as the technology used to manage it.According to New York-based Ernst & Young LLC, regulatory compliance is the No. 1 driver of insurance industry information security. However, the devastating consequences of other incidents, from breaches to simple human error, can't be dismissed.

Insurance Networking News recently interviewed Debbi Marquette on the topic of regulatory compliance. Marquette is a former insurance company compliance officer with 25 years of experience. Currently, she is director of compliance solutions at InSystems, a Markham, Ont., provider of document management and compliance software.INN: What are the most crucial issues in compliance today?

Since the business of insurance is risk management, it's not surprising that the majority of insurers have standards of practice for monitoring, managing and mitigating risk. What's more surprising, is that enterprise risk management (ERM)-identifying, prioritizing, quantifying, mitigating and financing risks from all sources across an enterprise-seems to be catching on fairly quickly.That's a conclusion of a recent survey by New York-based Ernst & Young's Insurance and Actuarial Advisory Services (IAAS), which found that 67% of insurers have a formal ERM committee. Of that 67%, 33% formed their ERM committee within the last three years. Another 21% of respondents say their organizations are considering establishing such a committee.

Washington - The American Academy of Actuaries disclosed that a future large terrorist attack in New York City could result in $778 billion in insured losses.Speaking at the National Association of Insurance Commissioners (NAIC) public hearing on "Terrorism Insurance Matters," Michael McCarter, chairperson of the Academy Terrorism Risk Insurance Subgroup, provided potential property/casualty, and group life insurance losses as a result of various types of terrorist attacks. His group estimated potential insured losses from a conventional truck bomb terrorist attack, as well as medium and large chemical, nuclear, biological or radiological (CNBR) events caused by terrorism.

New York City - The National Association of Insurance Commissioners (NAIC) has launched a comprehensive public education program to assist consumers with information about insurance issues.Under the banner of "Insure U," the campaign has two objectives: to help consumers get smart about insurance as their needs change at different life stages, and to educate them about how to avoid being scammed by fake insurance companies. The program includes an online education site and public service announcements in English and Spanish.

Okemos, Mich. - Sircon Corp. and Efficient Forms LLC, Littleton, Colo., have formed an exclusive partnership designed to build on each other's products and customer bases to create an online platform for agent hiring, contracting and licensing for insurance agents, carriers and regulators. The partnership is a step toward creating a single online community where insurance carriers and their distribution partners can collaborate through an integrated, coordinated network, according to the two companies."This combination provides online capabilities that can transform processes between insurance carriers and their distributors," says Gary Gummig, vice president of business development at Sircon. "By integrating online services that will automate transactions and workflow, and virtually eliminate paperwork, this creates opportunity for unprecedented process breakthroughs."

Redwood City, Calif. - When asked about the importance of securing data and the confidence in how well data is secured using encryption technology, there was a significant split among respondents to a recent survey conducted by Ingrian Networks Inc. Fifty-four percent of financial services IT executives agreed or strongly agreed that encrypting "data at rest" is a high priority for their organization, while 39% disagreed or strongly disagreed that it is a high priority."The financial services industry is at a crossroads when it comes to security in general and enterprise encryption strategies in particular," says Lane F. Cooper, director, InfoTech and author of the study.

Bettendorf, Iowa and Edison, N.J. - Fraud Resource Group, a business, insurance and identity fraud investigative and consulting firm, is using StrikeForce Technologies' products to launch a Web-based identity validation and authentication service, called the Trusted Customer program, which is designed to help prevent fraudsters from setting up fraudulent accounts and stealing high-value vehicles, goods and rental equipment.Construction equipment theft is a $1 billion annual problem, according to the National Insurance Crime Bureau, and only 10% to 15% of stolen equipment is ever recovered, according to the National Equipment Register. Fraudsters, posing as customers and contractors, use false credentials and stolen credit card data to "rent" vehicles, tools, and construction equipment. The rental stores lose equipment and potential income until a replacement arrives, and the legitimate credit card holder is left to dispute the charge.

Newark, Calif. - Increases to hurricane landfall frequencies in the U.S. hurricane model from Risk Management Solutions (RMS) will increase modeled annualized insurance losses by 40% on average across the Gulf Coast, Florida and the Southeast, according to RMS. And modeled annualized insurance losses in the Mid-Atlantic and Northeast coastal regions will increase by 25% to 30%, relative to those derived using long-term 1900-2005 historical average hurricane frequencies.This new view of risk is driven by an increase of more than 30% in the modeled frequency of major (Saffir-Simpson Category 3-5) hurricanes making landfall in the U.S. to account for current elevated levels of hurricane activity in the Atlantic basin, which are expected to persist for at least the next five years. When compared with a pre-2004 historical baseline, as has been previously employed for quantifying insurance risk, the increases in modeled annualized losses are closer to 50% in the Gulf, Florida, and the Southeast.

Warren, N.J. - Property/casualty insurance and risk management increasingly play a role in financial planning, according to a survey by the Chubb Group of Insurance Companies.Fifty-seven percent of the 102 financial planners surveyed indicated that they evaluate their clients' asset protection through property/casualty insurance. An even higher number, 72%, said they determine if their clients have an appropriate level of liability insurance.

Chicago - Aon Re Inc. has studied the results of companies that have implemented more sophisticated customer segmentation strategies over the past few years. The results of the study show that while the overall returns for the personal lines property industry still lag the cost of capital, "we are starting to see differentiating results between insurers," says Randall Brubaker, Aon Re Services senior vice president. "This differentiation has been somewhat masked by the increased frequency of hurricanes during the past two years but the underlying progress is evident."According to Brubaker, "It is clear that the core disciplines and customer segmentation tactics that are commonly utilized with personal lines automobile have improved the financial results of the non-catastrophe personal lines property business. The next phase of improvements in personal lines property will include substantial improvements to the disciplines and tactics associated with customer level segmentation on catastrophe risk. The current more active hurricane period has only accelerated the need to implement more sophisticated catastrophe-based customer level segmentation strategies."

New York - At more than $40 billion in insured losses, Hurricane Katrina is the costliest hurricane on record. Insurers have tallied most of the property damage and business interruption losses, but Katrina's financial effects will continue to be felt for a very long time.Floodwaters in the aftermath of Hurricane Katrina bathed New Orleans and surrounding areas in a "toxic soup" of infectious organisms and hazardous chemicals. Ruptured oil tanks and pipelines covered portions of the area and nearby waters with an estimated 8 million gallons of oil. A resulting large number of environmental-related lawsuits have been filed, potentially exposing the insurance industry to billions of dollars in addition losses.

Nashville, Tenn. - Obesity as a major cause of death in the U.S. may still be in dispute, but one thing is certain: It costs American employers millions of dollars each year in higher employee health costs.In the wake of recent studies disputing the Centers for Disease Control and Prevention's earlier finding that obesity causes 400,000 deaths a year, a new study published in the March Journal of Occupational and Environmental Medicine finds obesity is responsible for 2.1% of all diagnosed medical claims dollars for men and 2.8% for women. Of ten lifestyle health risks considered, obesity was by far the most costly--accounting for approximately 14% of lifestyle-related health costs for men and 25% for women.

Armonk, N.Y. - IBM has signed an agreement to acquire Language Analysis Systems Inc. (LAS), a privately held company based in Herndon, Va., that develops multicultural name recognition technology. Financial terms were not disclosed.This acquisition furthers IBM's companywide initiative aimed at helping clients address emerging business challenges and better compete in the global economy through access to accurate, reliable and trustworthy information.

Arlington, Va. - The Casualty Actuarial Society (CAS), ERM Institute International Ltd (ERM-II), and the CAS/SOA Risk Management Section are jointly launching a major research project titled, "ERM Analysis of Property-Casualty Insurance Companies.""We are going to establish a new theoretical foundation for enterprise risk management, with practical guidance for ERM implementation," says Dr. Shaun Wang, executive director of ERM Institute International, and lead researcher for the project.

Chicago - Most of the insurance industry's discussion post-Hurricane Katrina has focused on the significant rating agency model changes and the compounding effect of catastrophe model changes. But a new study by Aon Re Global tells the investor side of the story."Investors clearly understand the differences between insurers and reinsurers and have set differing tolerances for each," says Stephen Mildenhall, Aon Re Services executive vice president and author of the study. "Our study confirms that investors expect higher earnings and capital volatility from reinsurers than they expect from insurers."

Boston - The National Association of Insurance Commissioners (NAIC) voted unanimously at its quarterly meeting in Orlando, Fla. to establish a task force to examine the impact of climate change on the U.S. insurance industry and on insurance consumers.The task force will look at how a warming climate may affect the availability and affordability of insurance for consumers and the financial health of insurance companies. The task force will also consider actions necessary to enable state regulators and insurers to mitigate and otherwise respond to these problems.

Mountain View, Calif. - Close to 40% of the financial services and banking industry sector suffered the most Trojan attacks, outranking peer industries as the most exposed to probes and enumeration attempts.This is one of the findings of joint research conducted by Counterpane Internet Security Inc., a provider of networked information protection, and MessageLabs, a provider of messaging security and management services.