Core systems

Regulators advise the public to become aware of ID theft vulnerabilities, while carriers are using technology and third-party help to thwart the bad guys and bolster customer services levels.

Trenton, N.J.– A bill that will eliminate the requirements for auto insurance agents to provide quotes for all their companies and to provide three insurance scenarios to applicants has passed the New Jersey Legislature.

As mortgage lenders struggle to contend with the double-barreled threat of rising defaults and lower origination volume, a third, less discussed source of risk is now starting to emerge.

Arson Registry Act Passes House

New York — In the actuarial world, process inefficiencies, increased business complexity, regulatory demands and data volume are leaving little time for crucial analysis, driving a growing trend toward automation, according to a roundtable hosted by The Insurance and Actuarial Advisory Services (IAAS) practice of Ernst & Young LLP, (E&Y) New York.

USAA and State Farm provide the best customer experiences, according to consumers surveyed by Forrester Research Inc.

Two teams of conferees headed by Senate Banking Committee Chairman Christopher Dodd (D.-Conn.) and House Financial Services Committee Barney Frank (D.-Mass.) are meeting this week in an attempt to reconcile their differing visions on the extension of the Terrorism Risk Insurance Act.

Washington – Owing in part to an association with senior insurance company executives who desire improvements in the agency distribution system for insurance products, the National Association of Professional Insurance Agents (PIA National) released an online planning tool for its members.

Despite celebrating its one-year anniversary last week, the popular press is reporting the insurance industry at large still seems to be taking a “wait and see” position on large-scale implementation of Microsoft’s Vista.

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Dayton, Ohio — Nationwide Mutual Insurance Co. has been recognized for its innovative use of technology across and beyond the business to create and sustain highly significant and quantifiable business value, according to DM Review magazine and the Teradata Corp., division of NCR, a Dayton, Ohio, data warehousing and business intelligence technology provider.

In a new 68-page report entitled 'BPO Opportunities in the Property & Casualty Insurance Sector,' analyst John Willmott finds that P&C insurers perceive themselves to be in a mature and highly competitive industry where process cost reduction and continuous service improvement are viewed as far more important mechanisms for achieving improvements in competitive positioning than process innovation.

Washington – An extension to the Terrorism Risk Insurance Act (TRIA) has passed the U.S. Senate. The measure was approved by unanimous consent. The original TRIA was passed in wake of 9/11 and is set to expire on December 31.

Philadelphia — CIGNA Corp. is expanding into the small-group healthcare market with the announcement of its intention to pay $1.5 billion in cash for Great-West Healthcare, a deal that is expected to close during the first half of 2008, subject to regulatory approval. The Philadelphia-based carrier, whose CIGNA HealthCare business is based in Bloomfield, Conn., said it plans to fund the deal through cash and debt, and that it will also inject approximately $400 million of capital into its subsidiaries to support the acquired business.

Los Angeles – Using the 2006 fatal crash data released by the U. S. Department of Transportation just weeks ago, Farmers Group Inc. has completed a study to determine the most influential factors in drivers’ mortality rate in multi-vehicle accidents.

Washington — Insurance industry associations are obliging to a request for comments by the U.S. Treasury Department as it conducts a review of the regulatory structure associated with financial institutions. Several associations used the opportunity to reiterate their opposition to the creation of the optional federal charter (OFC) for the insurance industry. Senators Tim Johnson, D-N.D. and John Sununu, R-N.H., introduced the National Insurance Act of 2007 into the upper house in May.