Artificial intelligence, real-time data and social capital can reverse the fate of individuals, families and communities.

Customers are reporting increasing comfort with carrier’s digital initiatives, including usage-based insurance, according to o J.D. Power.

The coverage can be purchased via an app and covers passengers on all rides they take over 24 hours.

Details are sparse but an announcement says there will be a focus on using tech to drive better outcomes.

Some firms are investing in technology to help insurance clients shift to paperless payment processing.

The move follows earlier investments by the carrier in its website, customer portals and core systems.

AI, automation and data cut cycle times while reducing human intervention in the claims process.

Designed to close protection gaps in China, data-driven product pays off in near-real time after a storm passes through.

As the sector grows, more policyholders are taking advantage of insurers' digital offerings, according to EY survey.

The rise in demand is driven by the Internet of Things, enterprise resource planning integration and a greater focus on the cloud.

Alexa von Tobel, CEO of the carrier’s LearnVest unit, now charged with accelerating the company’s technology transformation.

The B3i working group triples in size with the addition of 10 new companies.

The Priority Health initiative helped improve transparency, says CIO Krischa Winright.

The life insurer's new venture capital unit plans to make investments of up to $3 million in relevant startups.

The insurer will roll out Majesco's platform for its Group Membership Association Division, which serves more than 600 membership groups across North America.

Insurers have set goals around the technology in an effort to simplify the customer experience and meet regulatory requirements.

The company bought North American parking-payment operator PayByPhone in the latest move by Europe’s biggest carmaker to expand from manufacturing into mobility services.

The company used Agile development and advanced user analytics to develop online sales platform, says SVP Susan Sachatello.

SMA explains how the technology can make insurers more efficient and secure.

There will always be a place for independent agents, but carriers will move forward with those that can leverage technology to provide ongoing value.