Digital Transformation

There’s a scramble going on to match business operations to new and emerging cultural and social expectations. For insurers, meeting these new expectations is about nothing less than the future of the insurance industry.

The insurance provider is building a more modern and contemporary platform that is easy to use, seamless and allows it to create personalized experiences for the customer, says Ashley Pettit.

We went to Asia to ask some leading investors, financiers and technology executives for their take on what the global herd doesn’t fully appreciate—yet.

Recognizing and knowing where to find the most common pain points in advance allows the organization to allocate the additional time or resources needed to prevent the whole project from stalling.

The CIO must be the culture change agent to enhance digital dexterity as a competency that applies to individuals, teams and the organization as a whole, says Gartner.

In his new book, author Thomas M. Siebel stresses that organizations that can truly harness the power of data by leveraging the cloud, AI, and IoT will master the new digital land.

Digital transformations are fully underway at many companies, but organizations still have work to do to optimize their digital operations, according to new study.

Technology infrastructure and carrier cultures need to be adapted to fully realize digital's promise.

Old fears like channel conflict don't have to apply because the audiences for digital and traditional outreach differ.

With no international alignment on how to regulate the digital environment, organizations are managing an increasingly complicated set of conflicting rules in key markets.

Forrester Research has released a new guide on the future of work, which provides a pragmatic view of what it means to leaders, employees, customers and companies. Analyst Craig Le Clair discusses the impacts.

EY's Ed Majkowski discusses how the insurance industry is responding to more desires for immediacy among policyholders.

In this exclusive video from Dig In: The Digital Future of Insurance, Pacific Life CMO Brian Woolfolk discusses the company's transition to being digital-first.

According to recent SMA research, half of P&C insurers state that their company is in “transformation mode.”

Carriers see the potential in industry disruption from cooperative arrangements.

Digital execution plans will often feature speed, agility, and minimal viable products -- or experience.

Because they are limited in both budget and resources, smaller carriers need to be more nimble and pivot quickly when needed.

Industry 4.0 was already underway before AI, 5G and the IoT became household buzzwords. But now that they're here, they're accelerating the rate of transformation like never before.

Former CISO of Aetna and CIO of World Bank join life insurer's Enterprise Technology and Experience organization, reporting to Gareth Ross.

Unlike CIOs of old, today’s technology leaders may have to set aside personal and professional opinions, embracing a range of resources, tools, and processes versus one set in stone, universal approach.