Digital Transformation

The CIO must be the culture change agent to enhance digital dexterity as a competency that applies to individuals, teams and the organization as a whole, says Gartner.

In his new book, author Thomas M. Siebel stresses that organizations that can truly harness the power of data by leveraging the cloud, AI, and IoT will master the new digital land.

Digital transformations are fully underway at many companies, but organizations still have work to do to optimize their digital operations, according to new study.

Technology infrastructure and carrier cultures need to be adapted to fully realize digital's promise.

Old fears like channel conflict don't have to apply because the audiences for digital and traditional outreach differ.

With no international alignment on how to regulate the digital environment, organizations are managing an increasingly complicated set of conflicting rules in key markets.

Forrester Research has released a new guide on the future of work, which provides a pragmatic view of what it means to leaders, employees, customers and companies. Analyst Craig Le Clair discusses the impacts.

EY's Ed Majkowski discusses how the insurance industry is responding to more desires for immediacy among policyholders.

In this exclusive video from Dig In: The Digital Future of Insurance, Pacific Life CMO Brian Woolfolk discusses the company's transition to being digital-first.

According to recent SMA research, half of P&C insurers state that their company is in “transformation mode.”