Claims

Metrics, averages and advice on updating core systems.

Customer Stream is designed to help carriers keep tabs on business partners.

Carriers need to spend to optimize current business processes while simultaneously laying the foundation for future growth.

A surprising reprimand of national politicians and a less surprising disregard for the industry highlighted the conference’s first day.

The partnership grants RiskMeter users access to RMS’ Average Annual Loss and Probable Maximum Loss data.

INN’s 2010 Vanguards in Insurance Practices Awards represent true votes of confidence by insurers who rate the value provided by technology solution providers.

Early disclosures include only property losses, affecting earnings rather than capital; no rating changes currently expected.

We provide insurance for those whose identities are stolen, so why not add preventive services?

As legislators ponder lifting cap on damages resulting from oil spill, Senate Majority Leader Reid suggests abolishing it altogether.

Minneapolis-based Wolters Kluwer Financial Services reports that it will incorporate its insurance compliance information and analysis technologies with FINEOS Claims for Workers’ Compensation.

The company held a webinar to discuss the liability a company can face for an accident that occurred while an employee was driving distracted.

After rebuilding balance sheets following a costly 2008, P&C insurers hope to not face further financial risks.

Insurers face an uphill battle when it comes to claims management, according to James Swayze, president and CEO of Symbility Solutions, Toronto. Swayze, who presented on the topic at the 2010 PLRB Claims Conference last week in San Antonio, presented results of a JD Power & Associates study that revealed 46% decline in client satisfaction scores for property claims between 2004 and 2008, and a rising claims process cycle time that averages 18.6 days to close.

NIBC reports staged-accident questionable claims skyrocket 46% from 2007 to 2009.

Insurers still focusing IT dollars on delivering core systems and much-needed support for the business side.

For the second consecutive month, the U.S. Bureau of Labor Statistics reports insurers reduced their ranks, and has seen a 3.2% loss in jobs over the past year.

Aon’s Investment Protection Insurance, the first policy written for space investors, covers satellite-related losses, including failure to launch.

The oil slick befouling shores in the Gulf of Mexico is also set to sully the insurance industry’s bottom line.

IT budgets aren’t growing, but critical needs are still critical. How do we know when to take the economic recovery seriously?

New report surveys the impact of aging U.S. vehicle fleet on policyholder decision-making and spending.