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The two technologies account for nearly half of global insurance tech investment, up from 10% in 2015.

Virtually every organization will be affected, putting new pressure on creation, collection, utilization and management.

But carriers are interested in improving customer relationships with more value-added services, says NTT Data survey.

Insurers work with the e-commerce giant and other voice-assistant providers to open new customer channels.

Move continues industry trend of carriers leveraging voice assistants to better connect with customers.

Insurer will help subsidize technology that help comply with e-logging requirements while gathering statistical data.

The Canadian insurer uses smartphone to give customers access to real-time data on their property of all kinds.

There's still lots of room for improvement in machine learning before driverless cars can take over fully, if virtual assistants are any indication.

Upgrades to the insurance claims process are driven by a desire to prevent customers from jumping ship, says Aite Group's Jay Sarzen.

Insurer joins Grange, Nationwide, Liberty Mutual, and Safeco with a presence on the Amazon platform.