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When it comes to customer service, technology can amplify a bad customer experience.
March 1 -
Sales methods in today's economy vary, making technology's role to customize its approach more important than ever.
March 1 -
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Pressures and priorities prevail upon insurer CIOs consciousness' at all times, but growing the business in this precarious economy tops the list in 2009.
March 1 -
Vendors, government Web sites seek to apprise consumers of options.
February 27 -
The beleaguered financial giant may finally have found a buyer for some of its assets.
February 27 -
Systemic oversight and transparency are the top goals in the Presidents seven-point plan to change the way financial services are regulated.
February 27 -
Federal Reserve Chairman says idea of an optional federal charter for insurance is worth considering.
February 27 -
A new survey suggests European insurers are smart asset gatherers, accounting for more than 27% of all assets under management and 41% of all institutional client assets.
February 27 -
Vertafore will reorganize around market segments rather than products by creating three business units: agency markets, carrier & MGA markets and one separate Verafore Business, Sircon.
February 26 -
Lawmakers are asked to recognize the value of locally based financial institutions while rewriting regulations.
February 26 -
Published reports say federal authorities are considering cutting up insurance giant into separate companies.
February 26 -
The President said reform should not stifle innovation, but must improve transparency, increase accountability and create uniform supervision.
February 26 -
The insurer's Long Term Care Business Solutions allows employers to provide comprehensive coverage to employees and their families in a number of environments.
February 26 -
With the exception of whole life premiums, the fourth quarter marked the single sharpest decline in premium since the same time period in 1951, according to LIMRA.
February 25 -
Electronic health records will be a major part of President Obama's recovery plan.
February 25 -
Although the newly passed act doesnt directly target the insurance industry, it will have some consequences.
February 25 -
The New Jersey Supreme Court rules that the uninsured motorist statute only applies to damage caused by vehicles.
February 25 -
A new survey sees practical benefits in the proposed federal regulatory regime.
February 25 -
Regulatory bodies must improve governance in todays interconnected world and take an ex-ante approach, which brings insurance to the table in proactive efforts to help the private sector prioritize disaster preparedness, says the OECD.
February 25




