Practice and client management

Customers want more self-service options, requiring carriers to continue their focus on updating their technology options.

Three lessons in how affinity distribution can drive financial protection and long-term financial goals of communities.

Insurance is about sustainability, it provides a layer of financial support to families, businesses and communities.

The future of insurance isn't about replacing people with machines, but enabling people and technology to collaborate effectively.

AI solutions must remain ethical, secure, and compliant with industry standards, exceeding regulatory requirements to maintain trust.

Research reveals three key areas where an empathy-first approach from carriers can mitigate stress and improve the overall policyholder experience.

For wealthy and ultrahigh net worth clients, the advantages often prove very attractive. But the policies carry some sophisticated planning challenges and a high cost.

Voice is having a resurgence as an engagement channel and insurance organizations are wise to examine the relevance of IVR more closely.

The labor shortage in warehousing is worse than ever. Healthcare and high wages can attract and retain this workforce.

The latest Insurance Personal Lines Trends and Perspectives Report from TransUnion.