Practice management

Insurers and adjusters are using AI across the claims space to expedite the process, verify information and improve the customer experience.

Digital transformation is streamlining operations and enhancing customer experiences.

Part one of a conversation with Jodie Wallis, the first global chief AI officer for Manulife.

The legislature, which returns to respond to recent floods, could also take up bills to curb local property taxes, including bills aimed at bond issuance.

States warn that eliminating the BRIC program could leave rural areas vulnerable to extreme weather.

Behavioral economics is gaining traction in insurance underwriting.

A look at insurer innovations and strategies

It's a critical time for insurers to assess technology investments and infrastructure

Keynova Group released the Q2 2025 Online Insurance Scorecard evaluating the digital offerings from the top 12 insurance carriers in the U.S.

Contingency plans should address protecting documents, establishing communications and ensuring the security of physical office locations.

Here are five questions for agents considering this transition.

Nationwide's Sarah Jacobs shares how technology is changing the risk profiles for homeowners.

AI is reshaping key aspects of property restoration, from initial assessment to project management, documentation and even customer communication.

As customer expectations change, insurers must take a proactive approach while being responsive to their needs and AI can help.

"We want to wean off of FEMA, and we want to bring it down to the state level," Trump told reporters on June 10 during a briefing in the Oval Office.

Pet insurance needs to do more than reimburse. It must actively support pet owners in predicting problems and delivering real-time value.

Insurers that invest in modernizing how funds are held, moved, and monitored will be the best positioned.

The top areas where AI chatbots are reshaping the insurance customer experience.

The carrier's Veteran Initiative Program will recruit, train and support military veterans as franchise owners to help them focus on financial independence.