Insurance carriers have spent years modernizing customer-facing experiences. The next competitive advantage lies deeper in the organization, where claims, underwriting, policy servicing, compliance, and distribution operations intersect. As workforce constraints tighten and expectations for speed, accuracy, and transparency continue to rise, leading carriers are adopting agentic operating models that transform how work gets done.
Agentic AI puts digital workers alongside your team. They take a goal, work out the steps, move across your systems, and hand off when a decision needs human judgment. This session explores where agentic AI is creating measurable value today, what separates carriers pulling ahead from those still experimenting, and how insurers can establish the right foundation for success. The discussion will cover real-world opportunities across claims, underwriting, compliance, and operational workflows, along with practical guidance for the first 90 days of an agentic transformational blueprint.
Attendees will leave with a framework for identifying high-impact automation opportunities, building an agentic operating model, and aligning AI investments to measurable business outcomes.