Life insurance and annuity carriers face increasing pressure to modernize – but the right path isn't always clear. Join Melbourne O'Banion, co-founder and CEO of Bestow, as he examines how leaders can determine where proprietary technology creates a competitive advantage and where a purpose-built platform can reduce complexity, risk and time to market.
Digital sees one session, agents hear another version, underwriting sees only final answers. See why one behavioral timeline across channels changes everything.
Claims fraud isn't a split-second decision, it's premeditated, and the signals show up long before FNOL. See why Pre-Bind and Policy Admin are the real blind spot.
Better risk selection doesn't remove risk from the market, it just moves it to carriers who aren't looking. See why that's reshaping who holds the risk.
Insurance companies deploying AI agents across claims, underwriting, and customer service are discovering most never scale past the pilot phase. The reasons aren't technical.
Insurance carriers have spent years modernizing customer-facing experiences. The next competitive advantage lies deeper in the organization, where claims, underwriting, policy servicing, compliance, and distribution operations intersect. As workforce constraints tighten and expectations for speed, accuracy, and transparency continue to rise, leading carriers are adopting agentic operating models that transform how work gets done.
Every carrier is being asked about AI right now. By policyholders, by boards, and by teams under pressure to do more with less. But most AI conversations in insurance stop at underwriting or claims triage, leaving billing and disbursements out of the picture. The result: carriers investing in AI at the front and back ends of the policy lifecycle while the middle — where policyholders actually feel friction — gets left behind.
In this webinar, we'll share real outcomes, including a top 100 P&C insurer that reduced 6,000 templates to 5 and achieved $5.3M in annual savings, and a practical framework for FNOL, claims, and renewal.
