Driven by rising customer expectations and more frequent catastrophic claims, the insurance industry is rapidly evolving. In fact, 74% of insurance professionals believe that providing claimants with instant access to digital funds is very important or critical in this era of extreme weather.
Patricia Harman, Editor-in-Chief of Digital Insurance, and leading industry experts uncover findings from the latest Digital Insurance research and outline the areas insurance companies should focus on as they shape and reevaluate their business strategies.
In this 1-hour research-based webinar, viewers can expect to learn:
- Why the customer experience is driving digital strategy in 2025.
- How payment innovation combats fraud and saves time for all parties.
- AI and automation's role in transforming the claims process.
- The disconnected relationship with younger clients and how to overcome this.
