Analytics

With all the reports about how much insurers plan to spend on technology in 2011, little has been written about the impetus behind the decision. For carriers focused on compliance with regulatory bodies (which comprises the bulk of insurers), the strongest incentive for technology investments is risk management.

Despite popular opinions, many firms continue to take a smart approach to SOA.

Vendors serving the insurance industry make analyst's year-end list.

New report details principles of document management in insurance.

By streamlining and enhancing IT operations, Chartis already has recouped about $127 million in infrastructure savings.

Insurers may want to take heed of these trends and incorporate them into their own customer experience strategies.

Gartner report offers new strategies for IT leaders.

Kenneth Petersen, CEO, Encharter Insurance, shares the story behind the company’s social networking initiative. Encharter's project placed second in the Customer Experience category.

Virtualization and solid state disks are the next most important in terms of overall impact going forward, study says.

Surprisingly little data combined with new technology can uncover connections between individuals that may hurt insurers and insureds.