The improvements insurers are seeking in terms of data-driven decision making can’t be denied.

CEO hopes the simplicity of the digital bank will help attract younger customers to the 150-year-old Manulife brand.

Carriers need to reimagine the entire customer experience, creating a living feedback system for customers so that they can know where they are meeting expectations.

Job postings for AI workers increased by nearly 30 percent in the past 12 months, making these professionals among the most sought after.

Approaches such as analytics, artificial intelligence and smart phone apps aim to improve care and save money.

The IoT, 5G technology and server-less computing are among the technologies that will most impact businesses and the bottom line throughout the rest of the year, says a new CompTIA report.

Northside Hospital in Atlanta is adopting machine learning technology to enable the organization to predict when insurance companies will end payments.

It need not (in fact it should not) be an overly complex burden that adds controls and obstacles to getting things done, but a practical thing, designed to proactively manage the data that is important to your organization.

The cloud is creating configuration and data visibility problems, according to a report from the Cloud Security Alliance, an organization that defines best practices for cloud security.

Atidot, Galaxy.AI, PHR Plus, Traffk and Zesty.ai are among the top innovators for intelligence-based technologies to improve accuracy and automate decisions, says a new Gartner report.

Industry 4.0 was already underway before AI, 5G and the IoT became household buzzwords. But now that they're here, they're accelerating the rate of transformation like never before.

AI has the potential to make our lives safer and easier, if we train the systems to be inclusive and use them wisely.

To reap the full benefits of AI, there’s an entirely different type of AI we should be exploring that’s been largely ignored. It’s specialized (or augmented) intelligence systems.

Artificial intelligence is being hailed for its ability to improve internal processes and enhance customer experiences, but opportunities to use the technologies have been slow to take hold.

Here are some changes - attitudinal and operational - that organizations need to undertake today to get the most out of ML and AI in the near future.

Director of the former RiskBlock Alliance discusses name change and expanded digital focus including IoT, AI and analytics.

Packaging coverages to create more options, simplifying applications, and offering video chat during the claims process are just a few examples of innovation.

Top investments to support digital transformation are focused on migrating to the cloud and IT security, as well as artificial intelligence, big data, and the Internet of Things.

Two recent articles in highlight the simultaneous offer of promise and peril that AI brings. One article describes the meteoric rise of a start-up; the other the failure of another.

The National Institute of Standards and Technology is seeking industry input on ways to develop standards for artificial intelligence.