Ara Trembly

Speed is an important part of the equation that yields customer satisfaction and begets retention, but not at the cost of relationship building.

A new study from IBM suggests that data governance is critical, but actions based on data are unique.

IT personnel budgets for 2010 are slightly higher, but who will actually benefit from the increase?

Just a few pieces of information may be all that is needed to identify you—yet new methods make breaching your privacy even easier.

A Texas bank is suing a business customer that was victimized by cyber-theft; what will insurers do in similar circumstances?

The tech icon says it will cost fewer dollars, but it can also subvert key relationships that make for success.

Everyday users worry about their privacy, so how much more should business users be concerned?

The industry considers salivating over the huge China market, but it does so at the expense of our security.

A LinkedIn discussion chain yielded a surprising array of responses from IT folks on this question.

The amount of data we have is growing faster than our ability to store it, and that spells trouble for enterprises.

“Faster” and “easier” are very appealing buzzwords, but “safer” is even better in the current security climate

As usual, the federal government chooses a sledge hammer to swat a fly, which means we all get squashed.

Many of us are trying hard to see positive trends for the coming year, but employment remains the only meaningful bellwether of change.

What to their wondering eyes did appear? Probably not what they were hoping for.

OK, so some prominent global warming acolytes have been rigging the numbers; let’s just pretend that didn’t happen.

Sources say PC sales will increase in the commercial sector, but where will the money come from, and who will use them?

Joblessness has hit most sectors of the U.S. economy, including technology, but companies are still begging for low-cost labor from overseas.

With the proliferation of security devices and software, you would think that virus infections are decreasing, but exactly the opposite is true. The question is—why?

No one wants to spend more money these days, but cuts can bleed in ways we never would have imagined.

Move over James Bond, new “gadget-friendly clothing” redefines “cool” for the technophile.