Joe McKendrick

Yes, cloud has the potential to deliver cost-savings and flexibility. But there are some other advantages that may become apparent.

Even in technology, good things may take time.

Insurers once had a monopoly on lifetime customers, but technology has changed the game.

Insurers have a range of open-source options for running their businesses.

Metrics provide a picture of how business is going, and systems are performing. But do they provide the right picture?

There is no one single form of virtualization – rather, different parts of the IT infrastructure require different approaches.

The “New IT” began to emerge in 1994, and its impact is still being felt.

Digital technologies may have mainly bypassed insurance companies, but not for long.

The tools and technologies to build the next workplace are available, but not common yet in corporate settings.

Legacy systems, while reliable, increasingly hold insurers back, a new study finds

It may be possible to provision key services with the click of a mouse, but benefits go well beyond that.

Some of the world’s best-run corporations require rising executives to rotate through various parts of the business.

The truth is that big data is only as good as the organization behind it; and despite the hype, everyone is not yet doing it.

A recent Big Data experiment showed 70 percent accuracy in predicting crime in certain locales. The implications go far beyond that.

There's a tug of war over BYOD, but neither those in favor nor those against should tug too hard.

Insurers are getting business benefit out of their big data projects, but these projects alone won't grow their business.

When it comes to rankings of the best places to work, insurers are few and far between. Here’s what those who make the lists do to appeal to IT professionals.

Health insurer uses social networking to keep its 50,000 employees marching to the same beat.

Adaptive analytics can help insurers keep up with the flood of real-time data.

IBM survey reveals best practices of IT leaders.