Michael Shashoua

ONE platform links in professional liability, cyber risk and business coverage

February 5 is the last day to apply. Finalists will present at the group's March conference and compete for product and service prizes.

Insurers' Gen AI adoption may not happen as fast as many think, Forrester analyst Indranil Bandyopadhyay says.

Brittany Clements, managing director at American Family Ventures (AFV), the venture capital arm of insurer American Family, spoke about how the fund evaluates insurtech startups to back or partner with, and partnership and disruption trends.

Brittany Clements of American Family Ventures spoke to Digital Insurance about the insurtech investment fund, and shared details about how it backed certain startups.

Insurers Chubb and QBE North America, as well as reinsurer Swiss Re, seek to educate insureds on how to mitigate risks of natural catastrophe damage.

Now in his second year with GNY (Greater New York Mutual) Insurance Companies, CIO Vasudevan Veeraraghavan is leading a digital transformation of the insurer's data management to support decision making.

Start thinking ahead about Gen AI now, Geico marketer says. Insurance industry analysts expect more investment in and adoption of Gen AI by carriers in the coming year.

The National Association of Insurance Commissioners, comprised of U.S. state insurance regulators, issued a policy bulletin calling for insurers to set governance and risk principles for the use of AI, and take responsibility for third-party data and systems.

Insurers considering using Gen AI for claims, underwriting and other operational functions will need to watch out for "hallucinations," the phenomenon of Gen AI language models producing inaccurate or nonsense results.

Atidot, founded in Tel Aviv, applies AI to life insurance policy service and marketing to policyholders, so carriers can better understand customer needs.

The reinsurer is working on how to use Gen AI to support decision-making without letting it fully automate decisions. PwC and others also see claims and customer service applications for the technology.

Russell Higginbotham, CEO, Reinsurance Solutions at Swiss Re, shares the ways he sees application of technology to data, risk and communication changing the insurance industry.

For several years, Brooke Vemuri, vice president of business transformation and engineering at Legal & General America, the U.S. life insurance unit of the global financial company, has led improvements to the carrier's sales, onboarding and other operations processes.

Duncan Anderson, global technology leader for insurance consulting and technology at WTW, manages insurers' expectations for what AI technology can do to analyze and monitor pricing of coverage.

By freeing associates to exercise higher-level judgment, Gen AI could make a 'bionic enterprise' possible, Nationwide's CTO says.

Michael Shashoua, senior editor of Digital Insurance, reported on developments from ITC Vegas Oct. 31-Nov. 2, 2023.

Michael Shashoua, senior editor of Digital Insurance, reported on developments from ITC Vegas Oct. 31-Nov. 2, 2023.

Reporting from the insurtech industry's largest U.S. conference of the year.

Swiss Re property solutions executive talks about how technology is used to decrease climate disaster risk and react to losses when they happen.