Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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CEO hopes the simplicity of the digital bank will help attract younger customers to the 150-year-old Manulife brand.
July 3 -
The bank launched Finn in an effort to attract millennials. But there were problems with how it implemented the digital-only brand, experts said.
June 6 -
Advice from the Apple co-founder at Dig | In on how to create successful products, why he craves privacy and why companies should value engineers and inventors.
May 31 -
Nap pods and beanbag chairs are nice, but what employees really care about are personal respect and generous compensation. Oh, and it helps to be dog-friendly.
February 24 -
Going live Oct. 1, the app allows car buyers to get insurance and loan quotes for a vehicle just by pointing their phone at it.
October 1 -
Chief design officer Meriah Garrett provides a look at the company's efforts to make mobile app and website design more user-friendly.
August 10 -
Many workers in the technology departments across a range of industries describe behavior that may fall short of a legal definition of sexual harassment, but is still disturbing and could contribute to low employee morale and high turnover.
March 12 -
Calls for less reliance on credit bureaus and Social Security numbers for verification are leading many to envision a future of identity on a distributed ledger.
October 30 -
CoCo Framework looks to serve as trusted framework for distributed ledger technology.
August 15
