Customer experience

All Risks to provide retail insurance agents, brokers with additional capacity in Florida.

NPH to enable social media activity for more than 3,500 representatives.

Wireless roadside features, telematics designed to promote safe driving and help policyholders save on premiums.

Collaborative care and health management solution designed to increase workflow, ensure efficient collaboration.

An IBM study confirms consumer demand for technology, but hurdles remain.

Agency portal software to support Erie Insurance technology initiative.

iPipeline products hope to create integrated user experience, support point-of-sale activities.

CNA Enhances Real Time Quoting System for Small Business Agents

Insurers Down Under See Sweet Spot in Mobile Phone Tech

J.D. Power evaluates 13 property insurers' claims services; Auto-Owners, The Hartford and USAA provide claimants most satisfying experience.