Customer experience

Solution intended to assist with administration, management of Aon’s life, health portfolio.

Vertafore, BOLT Insurance Agency among companies recognized in annual ranking.

Guidewire solution designed to reduce manual billing processes, provide weekly enhancements.

The 2011 ACORD/LOMA Systems Forum began Sunday with vendors concentrating on familiar themes, but also placing more emphasis on mobile tech than in previous years.

Insurance Networking News is proud to present its INN Newscast. This special video edition brings you exclusive coverage from day one of the 2011 ACORD LOMA Insurance Systems Forum in San Diego.Broadcast includes: • LOMA SVP Jeff Hasty discusses the life and annuity industry’s current challenges.• Monique Hesseling, head of personal lines/small commercial segment development for Zurich and the chairperson of the ACORD Standards Committee, breaks down the organizational changes at ACORD and what this means for insurers. • Attendees answer the question: Where within your own organization have you seen the most benefits from standards use? 

Plaintiffs allege medical treatment was wrongfully denied by USAA.

More than 40% of financial services’ senior human resources professionals identified a stronger focus on pay issues over the next 12 months than on other HR changes, according to a poll conducted by global professional services company Towers Watson. The survey respondents noted risk adjustments to financials or incentive pools as the most expected shift in pay policies, and a focus on pay issues rather than other changes, such as linkage of deferred vehicles to business unit performance (16%) or longer vesting periods (15%).

Survey shows consumers becoming markedly less apprehensive about purchasing auto policies online.

Confusing wording makes auto insurance policies incomprehensible to 36% of American drivers, according to a survey.

The new group will provide those in the life insurance and annuity market with advice on risk mitigation and financial leverage.