Customer experience

The company used Agile development and advanced user analytics to develop online sales platform, says SVP Susan Sachatello.

In a position paper released this week, insurers laid out changes by Republicans they’d be willing to accept.

The company's new application will leverage EquiSoft's InsuranceElements software.

With the European Commission’s approval, closure of the $26 billion acquisition is expected soon.

The Justice Department argues the deal would eliminate competition between the insurers and force seniors to pay higher premiums for Medicare.

The insurance software providers join forces with Driveway Software and L&T Infotech.

Companies are lured in, spending oodles of money on functions and features they don’t really use to their full advantage early on in the transformation process.

Although access to markets is more readily available, consumers still seek advice and guidance from agents before making policy decisions.

Health insurers and hospitals have shifted their businesses over the last half-decade to adjust to the Affordable Care Act, and they’re warning against any sudden moves that could hurt patients, or their businesses.

There will always be a place for independent agents, but carriers will move forward with those that can leverage technology to provide ongoing value.