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During the Insurance Industry Charitable Foundation’s (IICF) Women in Insurance Global Conference in New York, June 12-14, INN sat down with four leaders at Farmers Insurance to discuss its Women’s Leadership Network. To read about this, click here. At the event the four leaders also touched on mentorship and sponsorship.

Here are some practical steps carriers can take toward instituting a management program to support customer self-service.

Minnesota Department of Commerce finds agents’ dismissal for failing to achieve sales quota violates state laws.

To expand its product offerings, distribution and geographic presence, Nevada General Insurance, a midsize P&C insurer, replaced its Web portal for policy quoting, issuance and endorsements with a packaged solution and integrated it with the policy administration system, enabling agent and direct-to-consumer sales.

Catastrophes are now a part of the New Normal. While there's nothing we can do to change the weather or other natural disasters, there are steps insurers can take to prepare themselves and their customers for what may come.

Cognizant, a provider of IT, consulting and business process outsourcing services, and XL Group, a global P&C, professional and specialty insurer, announced a mobile-enabled risk-engineering platform for Global Asset Protection Services (GAPS), XL Group’s property loss prevention services business.

Aflac Inc. has hired Julia Davis to serve as SVP and CIO. Davis will oversee the day-to-day operations and the strategic initiatives of Aflac's Information Technology Division. She will report to Teresa White, executive VP and COO of Aflac Columbus.

Support of Microsoft SQL Server has been added to The Innovation Group’s Insurer Suite. It has been validated with performance and efficiency testing in Microsoft's Redmond labs, Innovation Group said.

Insurers in the Software Business: The line between software providers and consumers is blurring

The Financial Stability Oversight Council, a group of regulators led by Treasury Secretary Jacob J. Lew, voted to move New York-based MetLife into a third round of evaluation that may label the company systemically important, the insurer said yesterday in a statement. The designation indicates a firm could endanger the financial system if it were to fail.