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By charting processes and performance as though it were a game, P&C and life insurers may have a cheap, engaging way to instill behavioral change within an organization.

J.D. Power 2012 Homeowner survey finds multi-policy owners most satisfied, but all add-on policies are not created equal in the retention equation.

New software integration product is designed to run financial models against an on-demand, cloud-based grid.

Claims processing remained the top compliance issue for P&C insurers, followed by rating factors and the cancelation of policies. In terms of life and health insurers, problems with claims processing stole the top spot away from compliant policy forms, which was reported last year as the biggest compliance issue. Failure to pay claims properly in accordance with policy provisions was only fifth on that list for life and health insurers.

Innovation Insurer upgrade designed to make the experience more customer-centric while decreasing operational and claims costs.

Tablet-compatible tool designed to prevent incorrect annuity application submissions.

The rare yet emerging data scientist is a hybrid of data hacker, analyst, communicator and trusted adviser, making him a powerful asset to an insurance organization.

Accumulation Builder Choice offers interest based on a market index, which is designed to provide market-based growth without the risk of participating in the stock market.

Dissecting the consumer experience to find the most important touch points and evaluate brand harmony can say a lot about a brand's ability to garner loyalty.

Mobility—rising from its humble beginnings—is on a roll, driven by ever-higher-performing smartphones, tablets, and other devices enabled by 3G and 4G networks, as well as an explosion of innovative applications. Indeed, we believe that enterprise IT is on the brink of a revolution that promises to boost productivity by expanding office functionality beyond the brick-and-mortar location. There are opportunities galore, but cost, governance and security challenges must also be reckoned with.