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App focuses on healthy habits with insurance coverage increasing with each reported improvement.

Once a company knows what’s coming their way, and understands their value chain, they make fewer mistakes and take better-informed risks.

Wing Aviation LLC plans to begin routine deliveries of small consumer items in two rural communities in Virginia within months.

While the majority believe AI-driven technologies can provide significant competitive advantages, only 29 percent said their organizations actually have such strategies.

Starting with claims gives carriers quick wins on the road to revamping processes across the enterprise.

Automated messages will help ensure billing compliance and mitigate bad customer experiences.

How can we develop solutions that prioritize both without creating frustrations for the end user? These are questions we must explore in order to promote positive growth and innovation.

At the Artificial Intelligence conference in New York, Sheldon Fernandez, CEO at DarwinAI, spoke about how organizations can put ethics best practices into play with their AI efforts.

Food sellers, like insurers, faced intense competition from Amazon after its acquisition of Whole Foods. Here's how customer experience helped winners emerge.

Smart devices are giving insurers the ability to address risky issues earlier, rather than reacting to losses. A panel discusses the implications.