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The 'reciprocal intelligence' powered by data flow and providing data back to the customer can boost engagement, says partnership solutions VP Tony Laudato.

The right software can make a major difference for carriers that are seeking to implement digital tech.

Data management and analytics, security and artificial intelligence are among the technology areas where organizations must make their investments for IoT payoffs.

Economists at the hiring website Indeed say user data indicate that the technology job market may not be living up to some expectations about how hard it is to find workers.

California and others have passed consumer privacy laws, and lawmakers in Congress are beginning to address the issue. Here's an overview of the players and the proposals.

For upstarts, these represent opportunities to disrupt the old guard; for established firms, these approaches can stave off new competitors.

Lyft says it’s investing in its insurance program to help eke out more cost savings.

Shifting to the cloud isn’t just a matter of flipping a switch, and the cost savings won’t be automatic if you’re not acting advisedly. As a result, CIOs should keep these three concerns top of mind.

The German manufacturers have signed a memorandum of understanding to jointly develop the next generation of autonomous-driving technology.

The insurance industry is rife with self-inflicted limitations that have created unnecessary business process steps and workarounds.