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Organizations that adopt Voice over Internet Protocol for their communications, such as video conferencing, need to take additional steps to keep sensitive data secure.

The pilot program will be used in a cross-industry initiative designed to improve and validate the information in provider directories.

Infrastructure- and platform-as-a-service offerings give a big boost to carriers' customer portal and analytics initiatives, Novarica survey finds.

Insurers need to nurture ‘intrapraneurs,’ who are looking for ways to transform their companies from within.

Retraining efforts are becoming popular because it's easier to teach tech knowledge to industry experts than vice versa.

Those investing in artificial intelligence should consider exactly what the company will most benefit from, and which technology will help it reach those goals.

The addition comes as the company is in the midst of several key digital initiatives.

Machines are taking over much of the grunt work associated with tasks, elevating the roles of humans to adopt more strategic roles.

The health insurer’s rivals are striking deals to make them one-stop health superstores with insurance, drug coverage, pharmacies, clinics and doctors.

Startups and their carrier and venture capital partners are looking to cooperate to transform the insurance industry, not simply 'disrupt,' says panel.