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Insurers have been divided on the plans, with some insurers already offering them, while others worry they could undermine the ACA’s individual market.

Skill shortages, funding issues and other structural problems hamper efforts to modernize systems and processes for insurance companies.

The application, developed with Cambridge Mobile Telematics, is the latest example of carriers turning to telematics to thwart distracted driving.

For small to mid-sized insurers, moving to a cloud-based environment and embracing automation is unfamiliar territory that requires confidence in vendors.

Carriers are transitioning to a 'channelless' experience, where onboarding and service can begin and end at different touchpoints.

Incumbent insurers are becoming more active than ever in the insurtech sector, defining its path.

Digital transformation of the insurance industry is leading to big increases in IT staff for some companies.

True benefits of RPA are only possible with a logical implementation plan backed by a thorough governance framework and strategy.

Organizations combining innovative talent, diverse data, and applied intelligence can use data-driven insights to improve customer experience, says Accenture's Debbie Polishook.

Carriers will need someone who owns data at an enterprise level to ensure effective governance.