Insurance

Laid-off staff will receive severance and health care coverage, and layoffs won’t affect customer-facing roles.

With insurers rapidly deploying digital capabilities in order to service socially distancing customers, Jamie Yoder of Snapsheet thinks these habits could stick and become status quo going forward.

Counting Farmers among its clients, company’s platform provides touchless claims and roadside assistance.

Rick McCathron, chief insurance officer of the digital home insurance carrier Hippo, talks rapidly ramping up work-at-home and virtualizing home inspections as the coronavirus fallout spread.

When the government instead purports to rewrite the terms of policies already in force, serious problems arise.

Insurtech's new suite is being used by Ascot Insurance.

More workers will be home-based either permanently or part-time in the post-COVID-19 era.

Learn how data informed Allstate's decision to rebate auto insurance customers as COVID-19 kept cars off the road.

Allstate expects to give back more than $600 million, while, American Family Insurance said it plans to return about $200 million.

DI editor Nathan Golia and Celent's Karlyn Carnahan discuss her report, Covid-19: Three scenarios for insurers