Machine learning

Rebuilding artificial intelligence algorithms to explicitly integrate transparency and overcome black box limitations.

In May, the California Department of Insurance sent surveys to property & casualty insurers, to get information about how insurers are using tools like big data, artificial intelligence and machine learning in their decision making processes.

State Farm and Allstate are no longer writing new homeowner policies in California. But some insurtechs argue that with better data, carriers can make more nuanced decisions.

The chief information and operations officer said the company is working to give customers "seamless pickups" from voice to app to website.

Given advances in technology reviewing unstructured documents to identify and extract key terms and medical data can result in an expedited process.

When combined with machine learning, the data extrapolated from aerial imagery acts as a powerful tool in an insurer's toolkit.

US lawmakers on Thursday questioned how new rules for artificial intelligence can protect against the technology's risks without reinforcing the early advantages enjoyed by tech giants such as Microsoft and Google.

Alison Borenstein, director of data science, Assurance IQ, shares three valuable lessons after years of building machine learning technology for agents.

The technologies safeguard insurers' ability to understand historical data and remotely apply those insights to risk modeling and underwriting.

Digital Insurance spoke with Sears Merritt, head of enterprise technology and experience at MassMutual.

LLMs have certain obvious drawbacks and difficulties but there is room for the technology to be used in the insurance sector.

For example, ethics training can help organizations define unfair bias in the context of AI models.

The business model, the tech it sits on, and the sector's purpose must evolve.

The NAIC is drafting a model bulletin on artificial intelligence use and Colorado continues to move forward with its rulemaking under the Colorado Privacy Act.

Insurance carriers and their service providers focus on data gathering and processing as basis for AI operations

Digital Insurance asked ChatGPT about its use cases in insurance.

Key market drivers that are set to shape the industry and practical tips for managing the change.

To avoid pitfalls, the insurance industry must evaluate how to best embrace digital transformation.

The wider release comes amid heightened buzz in Silicon Valley over generative AI.

The GPT-4 upgrade is currently available to ChatGPT Plus subscribers only.