Machine learning

State Farm and Allstate are no longer writing new homeowner policies in California. But some insurtechs argue that with better data, carriers can make more nuanced decisions.

The chief information and operations officer said the company is working to give customers "seamless pickups" from voice to app to website.

Given advances in technology reviewing unstructured documents to identify and extract key terms and medical data can result in an expedited process.

When combined with machine learning, the data extrapolated from aerial imagery acts as a powerful tool in an insurer's toolkit.

US lawmakers on Thursday questioned how new rules for artificial intelligence can protect against the technology's risks without reinforcing the early advantages enjoyed by tech giants such as Microsoft and Google.

Alison Borenstein, director of data science, Assurance IQ, shares three valuable lessons after years of building machine learning technology for agents.

The technologies safeguard insurers' ability to understand historical data and remotely apply those insights to risk modeling and underwriting.

Digital Insurance spoke with Sears Merritt, head of enterprise technology and experience at MassMutual.

LLMs have certain obvious drawbacks and difficulties but there is room for the technology to be used in the insurance sector.

For example, ethics training can help organizations define unfair bias in the context of AI models.