Insurers are caught in a bind when it comes to business growth and preventing insurance fraud, according to a new report from Forrester, titled “Prevent Insurance Crime With The Four Cornerstones Of Better Fraud Management”; growth nowadays—which means emerging technologies such as mobile and social—inherently presents challenges and open doors to fraud risk.
The four cornerstones suggested by Forrester are 1) rethink SIU teams, 2) establish standard metrics, 3) use mobile applications everywhere, and 4) improve data quality and increase data quantity.
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