Given Celent’s “Policy Administration Systems for Commercial Lines P/C Insurers US 2009,” report is 222 pages long, it’s obvious the selection of available products is as numerous as the factors to consider when choosing a new policy admin system. And you can follow the same logic for personal lines, as evidenced by Celent’s “Policy Administration Systems for Personal Lines P/C Insurers US 2009” 174-page report.
The two reports profile a total of 45 policy admin systems. The majority of the profiled vendors have issued a major new release—an upgrade to the technology platform broadened the range of functionality, or both—since 2007. Essentially all vendors have made a major investment in enabling their solution to work in an insurer’s SOA environment, according to the Celent reports. Many solutions also have made important advances in usability and personalization, with benefits for new and experienced underwriters and service representatives.
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