Insurers forming partnerships with outsourcers to obtain local talent from underserved cities with rich, yet untapped labor pools probably isn't revolutionary. But carriers that create subsidiaries specifically to extend, via successful outsourcing partnerships, its service platform to other insurance companies-is notable.In 1993, BlueCross and BlueShield of South Carolina, through its wholly owned subsidiary Companion Technologies Corp., did just that. The carrier teamed with TM Floyd & Co., Columbia, S.C., to form Companion Services Inc., d/b/a TMF to offer consulting services to other health insurance organizations.

Glenn Hedgecock, director of T. M. Floyd's P & C division, says TMF finds its technical talent right in its own backyard, at the University of South Carolina, Georgia State, and Midland Technical College, where the company helps support internships. "We provide a great local training program," he says, adding that TMF typically places a senior business analyst with 10-30 years of experience, a junior analyst and a host of technical support people at the client's site.

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