Accenture Releases Upgraded Duck Creek Claims Software

Accenture has released a new version of Accenture Duck Creek Claims, designed to help P&C insurers process claims quickly and efficiently.

The Accenture Duck Creek Suite includes Duck Creek Policy, Billing, and Claims applications, which can be implemented individually or as part of a broader migration strategy. The suite is designed to help P&C insurers improve customer service and lower costs by enabling them to configure products, transact lines of business and process claims efficiently.

New features of the software include Pulse, a tool that sends priority alerts out to adjusters and claims professionals, enabling them to shift between constantly changing priorities. Application configuration tools help reduce the implementation time and efforts associated with rolling out new product lines in claims, Accenture said. And, upgrade tools help lower implementation costs and give insurers a clear migration path to future versions of the solution.