ACE Group, a multinational multiline P&C insurer, has launched a mobile app that offers travel assistance services to international casualty insureds doing business overseas.

The app is intended to help users access information to plan for international travel. Users can create an itinerary and, based on the user’s GPS location and itinerary, receive real-time alerts, risk management mitigation tips and tools to manage medical incidents. It now is available through ACE’s Executive Assistance Services to eligible international travelers, including employees, volunteers and students covered through ACE International Advantage, the company said.

Also see: Consumer Demands are Driving Insurers to Digital

“With the advent of smartphone technology and the ever-quickening pace of global events, it became apparent that ACE needed to make an investment in bringing mobile travel assistance services to the middle market and small commercial space,” said Tim Benson, SVP, ACE International Advantage. “The development and release of this technology demonstrates ACE’s focus and commitment to providing industry-leading coverages and insurance-related services in the small commercial and middle market space.”

Functions include:

  • Country research
  • Travel alerts
  • Security services
  • Emergency assistance
  • Concierge services

“Whether business travelers are negotiating a business deal in Shanghai or making a sales presentation in Columbia, they can have real-time online and mobile access to ACE Executive Assistance® Services via their smartphone,” said Bryan Tedford, EVP ACE Foreign Casualty.
The mobile app is available for iPhone, Android and certain Blackberry models, the company said.


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