Aetna Chooses Benefitfocus Technology

Aetna selected the BENEFITFOCUS Platform to integrate online sales, enrollment and benefits management for Aetna customers. By providing this technology across all market segments and lines of business, Aetna plans to deliver a consistent, unified experience to its brokers, plan sponsors and members, who will be able to manage all of their Aetna benefits in one place, Benefitfocus said.

"Aetna is dedicated to helping lower the overall cost of health care by developing innovative online capabilities that make the health care system work more effectively," said Frank McCauley, SVP and head of Aetna's Local Employers and Consumers business. "We are pleased to work with Benefitfocus to help achieve these objectives."

Once the end-to-end solution is completed, Aetna expects its individual and employer customers of all sizes to be able to use the platform to:

• shop for benefits and evaluate options with advanced plan comparison tools

• learn with integrated video and decision support tools

• manage eligibility and enrollment for all types of benefits;

• view and pay invoices, making real-time adjustments as needed

• communicate with live chat, personalized messages and the latest social media tools