Hartford, Conn. - Beginning May 3, Aetna will cover online physician-patient communications for members in California and Florida through RelayHealth, a provider of secure online health care communication services.RelayHealth enables online communication between doctors and patients, including clinically based doctor-patient consultations, appointment requests, the ability to get referrals, lab and test results, and electronic prescriptions and medication refills.
As part of the program, Aetna will cover online consultations, called webVisits, between fully insured members in California and Florida and their primary care physicians, if they participate in both Aetna's and RelayHealth's networks. Self-insured employers can opt to have their employees who are Aetna members in these states participate.
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