Dayton, Ohio-based Standard Register has completed its $89 million acquisition of Toronto-based InSystems Technologies Inc. InSystems' products include Calligo-document management software that automates business processes including compliance filings, document fulfillment and customer service-and eXterity extended relationship management (XRM) software, which enables organizations to interact seamlessly via the Internet with customers, suppliers, partners, regulators, and other constituents. Standard Register's technologies include SMARTworks, which connects buyers and suppliers of business printing and provides tools for designing, procuring, distributing, and managing printed and electronic documents.AMS Services Inc., Windsor, Conn., and IVANS Inc., Greenwich, Conn., are partnering with Michigan Insurance Co. The Grand Rapids, Mich.-based carrier is using IVANS WebSEMCI with its agents who use an AfW management system. The first lines of business supported are personal auto and homeowners. AMS and IVANS have been working together to provide AMS customers with a universal upload from the agency to the carriers.
Afni Inc., Bloomington, Ill., and idNET Inc., Simsbury, Conn., have consolidated their around-the-clock customer care insurance operations. The new business unit continues to leverage the idNET brand and remains based in Simsbury. Operations continue in Phoenix with
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