The "Good Hands" people want to grab a bigger share of their customers' wallets. Allstate Corp. plans on launching its long-anticipated Internet bank by September 30 with a host of retirement, savings and investment products.Initially, the Northbrook, Ill.-based company is training its 2,000 agents in California and 1,200 agents in New York to refer policyholders to the new bank, which recently received a full-service thrift charter from the Office of Thrift Supervision.
The primary reason why California and New York were chosen for the rollout is Allstate's Good Hands Network cross-channel strategy, which integrates the Web with call centers and agents, has been introduced in those two states.
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