American Family Insurance laid off 87 employees in the information services division in an effort to cut costs. All but two of the positions were at the company’s headquarters in Madison, Wis. The layoffs were effective immediately.
“While American Family is making progress on multiple fronts—including all-time highs in customer satisfaction and retention, in addition to recent policy growth—we still need to address expense issues brought about primarily by broader economic conditions,” a company spokesperson said.
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