American National Insurance Company, a national (P&C insurer will implement Guidewire BillingCenter, a management system that will help the insurer streamline processes and better serve customers and agents, according to Guidewire Software Inc., a provider of software products to P&C insurers. American National Insurance, headquartered in Galveston, Texas, will use BillingCenter to manage its billing and payment operations across all P&C lines of business.
According to Guidewire, the insurer wants to update its technology platform supporting its billing operations so it can be more responsive to customers and agents. With BillingCenter, American National Insurance will be able to adapt more quickly to meet customer expectations and marketplace changes related to the billing experience, Guidewire said. BillingCenter also will help the insurer’s field teams streamline their billing time and effort by using common systems and practices to simplify its billing and payment processing. The company will first be deploying BillingCenter to its agriculture and commercial lines businesses, and will then shift to personal lines. The selection follows the company’s deployment of Guidewire ClaimCenter last year.
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