As independent agents identify the best ways to download files from carriers, a controversy is brewing that pits the established value-added agency download technology against emerging alternatives.Over the past couple years, many property/casualty insurers have used download technology developed jointly by Old Greenwich, Conn.-based IVANS Inc. and Applied Systems, a University Park, Ill.-based agency management system vendor.

Carriers gravitated to this technology, called IVANS Transfer Manager, because of its common, multi-carrier communication capabilities. Independent agents have complained for years about having to use multiple, proprietary carrier platforms.

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